In-App Purchase

I made a purchase but did not receive the in-game items even though Google/Apple accepted my payment.

Why don’t I receive what I purchased?
Please contact Google/Apple for a refund first.
If they deny your request, please let us know (email us with a screenshot of your receipt + a screenshot of your current game profile).
We would like to offer you a gift code as compensation.
Email Address: [email protected]


Why don’t ads go away after I purchase the Ad Removal package?
This package is designated to remove interstitial ads which are the ones often shown between breaks and/or level transitions. You will keep seeing rewarded ads in the app. It’s another ad format that if you watch you can resurrect your ship, have one more spin, or get bonuses. It’s up to you to watch rewarded ads or not.

Account/ Save game

Clan

Last modified 9mo ago

I made a purchase but did not receive the in-game items even though Google/Apple accepted my payment. Why don’t I receive what I purchased?	Please contact Google/Apple for a refund first. If they deny your request, please let us know (email us with a screenshot of your receipt + a screenshot of your current game profile). We would like to offer you a gift code as compensation. Email Address: [email protected]
Why don’t ads go away after I purchase the Ad Removal package?	This package is designated to remove interstitial ads which are the ones often shown between breaks and/or level transitions. You will keep seeing rewarded ads in the app. It’s another ad format that if you watch you can resurrect your ship, have one more spin, or get bonuses. It’s up to you to watch rewarded ads or not.